Data protection


This data protection statement provides users with information about the nature, scope and purpose of the collection and use of personal data on this website by the responsible provider (hereinafter “Services”).

The Federal Data Protection Act 2018 [BDSG-neu], the German Telemedia Act [TMG] and the EU General Data Protection Regulation GDPR [EU-DSGVO] provide the legal basis for data protection.


Responsible party

METALLSIDER Stahlservice GmbH
Begonienweg 2
41470 Neuss

Phone: +49 (0) 2137 - 10 98-0

Chief Executive: Philipp Eicken
Registry Court: Neuss District Court
Register No.: HRB 5612

VAT No. in accordance with Section 27a of the VAT Act: DE120682597

Data protection statement

We take the protection of your personal data very seriously and strictly observes statutory data protection requirements. Personal data is collected on this website only to the extent that is technically necessary. Under no circumstances shall the data collected be sold or passed on to unauthorised third parties for any other reason.

The following declaration provides an overview of how we ensure this protection, the type of data that is collected and the purpose of collecting it.

Data processed on this website

We automatically collect and save information transmitted to us by your browser in server log files. This information relates to:

  • Browser type and version
  • Operating system used
  • Referrer URL (the previous page)
  • Host name of the computer accessing the site (IP address)
  • Time of server request.

We are not able to attribute this data to specific individuals. This data is not combined with other data sources; moreover, after a statistical evaluation, the data is deleted.

Security of your personal data

We protect your personal data from unauthorised access, use or publication and ensure that the personal data you save on the server is stored in a controlled, secure environment that prevents unauthorised access and publication.

Transfer of your data

We do not pass your personal data on to third parties unless this is necessary for the purposes of order processing. The data transferred is limited to the minimum required. We shall only pass on your data to authorised government institutions and authorities to the extent required by law, or by court order


This website uses cookies on several pages. They make our website more user-friendly, efficient and secure. Cookies are small text files that are saved on your computer by your browser. Most of the cookies we use are what are known as “session cookies”. These are automatically deleted at the end of your visit. Cookies do not damage your computer and do not contain viruses.

Matomo (Piwik)

This website uses Matomo (formerly Piwik), an open source application to statistically analyse user access. Matomo uses “Cookies” – text files that are saved on the user’s computer and enable analysis of how the website is used. The information generated by the cookie about how this website is used is saved on the provider’s server in Germany. The IP address is anonymised as soon as it is processed and before it is saved. Users can prevent the installation of cookies with the appropriate setting in their browser software. However, the provider points out that in this case, they may possibly not be able to fully use all of the functions of this website.

Right to information

You have the right to receive information at any time about the data saved about you, its origin and recipient, as well as the purpose of storage. You can request information about the data saved by writing to

Further information

Your trust is important to us, and we are available at any time to discuss and answer questions about how your personal data is processed. If you have any questions that are not covered by this data protection statement or if you would like further information on a particular issue, please email us at

Modification of these data protection provisions

We reserve the right to modify these security and data protection measures to the extent necessary following technical developments or changes in statutory provisions. In this case, we shall also update our data protection information accordingly. Therefore, please note the version number of our current data protection statement.

(Version: May 2018)